Shipping and Returns

Shipping Policy:

During the checkout process you will be presented with shipping alternatives and the cost of these alternatives. Currently we are utilizing only the USPS ( United States Parcel Service ) and UPS shipping services. The Huntin Shack currently only ships to addresses within the United States.

Buckeye-Cam products ship directly from the manufacturer via UPS. Your cameras are built specifically for you and to assure that their is absolutely no problems for you should you ever need to use the warranty. Orders are placed the same day so your shipping process can begin immediately. Products usually ship within 5-14 business days but can rarely take longer if delays warrant it. Current ship dates for Apollo cameras is on schedule for late May 08' to early June 08'. Updates will be posted here if this changes.


Orders are processed within 24 hours and typically ship within 24-48 hours after being processed Monday through Friday. Occasionally, due to manufacture’s backorder status, shipping within 24-48 hours is not possible. While this is rare it is unfortunately out of our control. If we are unable to ship any item in your order with 24-48 business hours you will be notified by email. Due to the very low prices we offer, some items are not always in stock at the time of the order. All items are restocked in a maximum of 3 business days. If for some reason our supplier is out of stock on the item you will be notified immediately.

Damaged Shipments:

The Huntin Shack packages all products in static free peanuts. It is our goal to ensure every package arrives to our customer in the same condition it left The Huntin Shack. Occasionally products are damaged during shipping. If your shipment is damaged in anyway please notify us at sales@thehuntinshack.com as quickly as possible. Keep the original shipping box and packaging material as well as the manufactures packaging. If the damage is visible prior to opening the manufactures packaging please do NOT open it. Again, retain all original shipping and packaging and notify us as quickly as possible. We can assure you we’ll resolve this in a timely manner.

Return Policy: 

 If your camera shipped with free shipping then your refund will be minus those charges. All returns require a Return of Merchandise Authorization Number (RMA #). To receive a RMA # please email us at Huntin Shack Sales and include the following information:

• Order number.

• Reason for return EACH item

Shipping costs for returns are paid by the customer and are not reimbursed. A restocking fee of 15% is required for all returns of opened packages. Returns that are not returned in NEW condition may be refused if the camera is damaged. Refunds minus restocking fees for authorized returns will be processed once the merchandise is received. No C.O.D. returns will be accepted. No returns without an RMA# will be accepted.

Returns of unopened packages within 30 days will be refunded 100% if returned within 30 days and undamaged. Customer is responsible for all shipping charges on returns.

Exchange Policy:

Exchanges also require a RMA # and as with returns shipping costs are the responsibility of the customer. Read the ‘Return Policy’ for information on requesting an RMA #. Requests for exchanges must occur within two weeks from the order. Exchanges will not be charged a restocking fee. Exchange must be the actual product that was purchased. All serial numbers on trail cameras are verified and documented before shipment for warranty purposes with the manufacturer. Straight exchanges will be processed once merchandise is received. However, to expedite an exchange a “purchase and refund” process is available. No C.O.D. exchanges will be accepted. No exchanges without an RMA# will be accepted.